Official Ledger.com/start – Wallet Setup Portal
Overview
Ledger.com/start is the portal used to set up Ledger hardware wallets and connect them with Ledger Live. Through this setup, you initialize your device, create or restore a recovery phrase, and manage digital assets securely offline.
Before You Begin
Have the following ready:
Ledger hardware wallet (Nano S Plus, Nano X, or Stax)
USB cable or Bluetooth (model dependent)
A computer or mobile device
Paper and pen to note the recovery phrase
Keep the recovery phrase offline and private at all times.
Install Ledger Live
Visit Ledger.com/start
Download Ledger Live for your operating system
Install and open the application
Select your Ledger device model
Ledger Live is used to add accounts, update firmware, and manage assets after setup.
Initialize Your Ledger Device
Power on your Ledger device
Create a new wallet or restore an existing one
Set a secure PIN on the device
Write down the 24-word recovery phrase in the exact order shown
Do not photograph, store digitally, or share the recovery phrase.
Add Accounts and Assets
Inside Ledger Live:
Connect your device
Add crypto accounts
Receive or send assets while confirming transactions on the device screen
Private keys remain stored on the hardware device, not on the computer or app.
Enable Two-Factor Protections
While Ledger devices already secure keys offline, strengthen account access with:
Strong, unique device PIN
Password lock on Ledger Live
Biometric or password protection on your computer or phone
Never share verification codes or PINs with anyone.
Common Setup Problems
Device not detected:
Try another USB port or cable and ensure Ledger Live is updated.
Firmware update required:
Follow prompts in Ledger Live while keeping the device connected.
Wrong PIN attempts:
Multiple incorrect PIN entries will reset the device. You can restore with the 24-word recovery phrase.
Lost recovery phrase:
There is no reset or company backup. Replace the device and move funds if the phrase may be exposed.
Security Best Practices
Always access setup through Ledger.com/start
Avoid entering your recovery phrase on websites or keyboards
Be cautious of fake apps, emails, and “support” messages
Ledger support will never ask for your recovery phrase
FAQs
Can Ledger recover my wallet if I lose the recovery phrase?
No. Only the recovery phrase restores access.
Do I need an internet connection for the device to work?
The hardware wallet stays offline; Ledger Live connects to the network.
Is Ledger Live required?
Yes, it is used for account management, updates, and transactions.
Can I use the same wallet on multiple devices?
Yes, by restoring with the same 24-word recovery phrase.
What happens if my device is lost or damaged?
Restore your wallet on a new Ledger device using the recovery phrase.
Conclusion
The Official Ledger.com/start – Wallet Setup Portal walks users through secure initialization of Ledger hardware wallets, connection to Ledger Live, account creation, and basic protection steps. Following the on-screen instructions, safeguarding the 24-word recovery phrase, and using strong PIN protection ensures long-term safety of digital assets.